Shops running forty work orders a week

Independent facilities, master technicians and fleet dispatchers. The numbers below are the ones they read back to us.

42%

Fewer calls to the front desk

38 min

Average bay cycle turnaround

99.8%

Promises met on time

$3,400

Idle lift time recovered each month

case study / 6-bay facility with us since sept 2024

Nguyen Auto Care, Toledo

T. Nguyen, owner

The problem

Saturday mornings were chaos. A seized suspension bolt held up Bay 2 and the front desk only found out when the customer walked in at noon expecting their car.

What changed

Three iPads on the shop floor. Technicians tap to start and pause. Ten minutes past book time, the system pings the tech and queues a text to the customer.

Comebacks and angry front-desk arguments dropped to almost nothing in the first month. The board pays for itself on one saved Saturday job.

shop metrics

Daily work orders32 to 38 cars

Inbound callsDown 42%

On-time promises99.4%

Hardware spend$240, three tablets

case study / commercial fleet with us since jan 2025

Vega Fleet & Diesel, El Paso

Marisol Vega, fleet operations

The problem

Delivery vans and diesel trucks run on strict turnaround windows. A truck that is not on the road by 6:00 AM costs the fleet client a penalty.

What changed

Lanekeeper webhooks feed their dispatch queue. High-priority fleet jobs come in flagged and route straight to the lead diesel mechanics.

Our fleet accounts love that the delivery texts carry our shop name. We won two regional logistics contracts on that transparency alone.

fleet impact

Fleet accounts18 corporate fleets

Turnaround penaltiesNone in 2026

Bay utilization93.8%

Active bays8 heavy duty

Day one feedback

What the crew says the first week

Customer phone calls dropped 42% in the first three weeks. The board flags late jobs before they become front-desk headaches.

T. Nguyen Nguyen Auto Care · Toledo, OH

We manage 18 commercial fleet accounts across 8 bays. Lanekeeper gives us the telemetry we need to hit delivery times.

Marisol Vega Vega Fleet & Diesel · El Paso, TX

We mounted three iPads on the shop walls. It took 15 minutes to train the techs and we have not missed a promise time all month.

Chris Haldeman Haldeman Tire & Alignment · Fort Wayne, IN

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