Staff member
Credentials
Biography statement.
Who handles your pet
The people in the room with them
Our team of groomers, veterinary technicians, and animal handlers are Fear-Free certified and treat every guest like our own companion.
Dr. Hannah Cole, DVM
Doctor of Veterinary Medicine · Tufts Cummings School of Veterinary Medicine
Over 12 years in companion animal practice with a clinical passion for preventative medicine, geriatric comfort care, and anxious-dog protocols.
Rico Alvarez
National Dog Groomers Association of America (NDGAA) Certified Master Groomer
Specializes in scissor finishes for doodles, poodles, terriers, and restoring matted double coats without unnecessary shave-downs.
Maya Thompson, LVT
Licensed Vet Tech · Certified Professional Animal Care Manager
Oversees boarding medication administration, diet monitoring, and low-stress handling techniques across all lodge suites.
Julian Vance
Certified Professional Dog Trainer (CPDT-KA)
Designs our structured small-group play activities, canine puzzle sessions, and puppy socialisation classes.
Our one standard
What Fear-Free means here
Reading the body language early, never forcing a frightened animal through a step, pausing for treats and rest when a pet needs it, and keeping the rooms quiet with species kept apart.